Assurance Wireless operates as a mobile virtual network operator under the T-Mobile network in the United States. The Company participates in the Affordable Connectivity Program or federal Lifeline Assistance Programs. The programs enable persons from low-income households to be eligible for Assurance Wireless free phones and other discounted benefits such as unlimited texts and data.
Several smartphones are compatible with Assurance Wireless, which you can be eligible to obtain for free once you register for this program and meet their qualifications as required. All the phones compatible with Assurance Wireless also work with the T-Mobile network, ensuring you can access the best network coverage easily.
About Assurance Wireless Compatible Phones
The phones compatible with Assurance Wireless are generally programmed only to be used with the network, meaning even if you obtain an exact device not designed for use with Assurance Wireless, it cannot work. However, most phones that operate with either T-Mobile or Virgin Mobile will be easily compatible with the network.
Different phone models will also have various features, so it will be up to you to select the best one that fits your needs. You can also bring your own phone that works with the network or use a phone compatibility checker to ensure you have a phone compatible with the wireless network.
Eligibility Criteria for Assurance Wireless
The eligibility requirements may also vary by state, meaning different American states will have distinct government assistance programs, which will determine whether you qualify for a free phone. Most states will, however, need the documentation, and you can easily confirm with a Lifeline administrator website or a state’s public utility commission.
You can review the list of qualifying programs in your state through the state-specific programs. Some of the steps you can take can be listed as follows;
- Navigate to the universal service administrative company lifeline support website.
- You will then need to click on ‘Lifeline Support’ and find out if you qualify by clicking on the ‘Do I Qualify’ section.
- The drop-down menu will enable you to select your state and then view the state eligibility information.
The following are several requirements you need to join Assurance Wireless and obtain free government phones compatible with Assurance Wireless,:
- Be a member of government assistance programs such as SNAP, Medicaid, Supplementary Security Income (SSI), Reduced Lunch or School Breakfast, Veterans and Survivors Pension Benefit, WIC, Federal Public Housing Assistance (FPHA), as well as Tribal specific programs including Tribal TANF and others.
- Ensure your income is at or below 135% of the Federal Poverty Guidelines for Lifeline. For ACP, the income-based eligibility falls at 200% or less than the Federal Poverty Line. These guidelines will depend on the size of your household as well.
List of Phones Compatible with Assurance Wireless?
Assurance Wireless provides various entry or mid-range smartphones compatible with their network. However, only cell phones provided by Assurance Wireless as part of their Lifeline program or ACP or as an upgrade work with their SIM card. You can proceed to their online store if you see the complete list of the latest Assurance Wireless compatible phones.
Below are some of Assurance Wireless compatible phones available:
- Samsung Galaxy A10e 4G
- Samsung Galaxy Z Fold 4
- ANS UL 40
- ZTE Quest
- Alcatel Dawn
- Unimax U673C
- ZTE Quest Plus
- Kyocera Hydro Reach
- iPhone 7
- Motorola Moto G6
- ZTE Tempo x
- Alcatel Dawn
- Coolpad Avail
- ZTE Prestige 2
- Alcatel OneTouch
How To Upgrade Assurance Wireless Compatible Phone?
Assurance Wireless has that option if you want to upgrade to a smartphone with more high-quality features than your existing device. In this case, you will follow the below steps:
- Proceed to Assurance Wireless’s official website.
- Then, log in with details such as ID and password.
- Open ‘My Account’ and search for options that show Update or Upgrade.
- Afterward, you can follow the on-screen instructions to have your Assurance-compatible phone upgrade done.
Again, you can search for all the phone upgrade options at the Shop Assurance Wireless website or call a customer support team at +888-321-5880 and request the options available on upgrade phones.
Benefits of Using Assurance Wireless Compatible Phones
- With Assurance Wireless, you can get a free phone of your choice to suit your needs and at the same time also get great discounts such as unlimited texts, calls, as data.
- The free phones provided will have the latest features you may need, such as decent cameras, the latest operating systems, large processors, and internal storage, among others.
- Free customer support on the device: Regardless of the phone or wireless network issue, you can be assured of customer support just a phone call away or at an agent nearest your locality to sort out whatever issues you may have.
- Easy connection and network use: Registering to the network is effortless as you can find all the details on their website, provided you meet their requirements.
- Wide network coverage: Unlike other networks that may have issues when you visit remote areas, Assurance Wireless guarantees unlimited coverage all over the states so that you can seamlessly connect with family and friends while on the network, wherever you are.
How To Apply For Lifeline Assurance Wireless?
- Online Application: Head to the Assurance Wireless website on your device, then click the ‘Apply now’ tab.
- Then, you will navigate to the application page, where you will get prompted to fill in all your required details. You will also be required to fill in details of your income and proof of participation in the government assistance programs. You will then need to upload all the necessary documents required.
- Review your application to ensure details are accurate and complete before final submission, then wait for approval. The process may take 7-10 business days once the complete application is received, together with the documentation.
If you opt to send the application manually, call Assurance Wireless through the toll-free line +1-888-321-5880. The Company will send the paper enrollment forms to your given email address. Alternatively, you can physically visit their offices and get the Assurance Wireless application form to fill out and submit.
If you do not get your submission approved, you can opt to find out the cause of the denial from the rejection letter. The main reason may be inaccuracies, incomplete information, or documents that you may need to resubmit with a new application and then wait for a response. The customer representatives will give information concerning the rejection of your application and the way forward.
Conclusion
Assurance Wireless provides free government-supported cell phones thanks to the ACP and Lifeline program, where you can be guaranteed to get a smartphone that meets your needs. However, you must attain a few qualifications to benefit from the program, and unfortunately, the free phone can only be issued to one person per household.
Moreover, you have to ensure your phone is compatible with their services. Luckily, you can use a compatibility checker, and you also do not need to purchase a new sim card while moving into the Assurance Wireless network. You can also find the information on how to bring your own phone to use with the network if it is compatible.